PRIVACY POLICY
WHAT PERSONAL DATA IS COLLECTED
WHAT PERSONAL DATA IS COLLECTED
Personal data, or personal information, means all information about an individual from which that person can be identified. It does not include data whose identity has been removed (anonymized data). The personal information we may collect and store about you includes, but is not limited to, the following information:
- Title
- Name and surname
- Date of birth
- Sex
- Email address
- Contact phone number(s)
- Billing and delivery address
- Bank account and payment card details
- Transaction data, including purchase information and payment details
- Technical data, including IP address, access data, and computer/device settings
- Interests, preferences, and data on the use of the website
- Interactions with us, e.g., contacting our customer service team (we may record calls) or visits to our website
- Personal information entered on social media or provided in reviews about us or in survey responses
- Information from cookies, including information about the devices you may use to make a purchase
We may also use and share aggregated data, which may derive from your personal data but, due to the way in which the data is handled (anonymizing it and/or combining it with other data), is not considered personal data by law.
During your interactions with this site, we do not collect special categories of personal data about you (this includes details about your race or ethnicity, religious or philosophical beliefs, sex life, sexual orientation, political opinions, trade union membership, health information, and genetic and biometric data).
THIRD-PARTY LINKS
THIRD-PARTY LINKS
The site may include links to third-party websites, plug-ins, and applications. By clicking on such links or enabling such connections, you may allow third parties to collect or share data about you. Please note that we do not control these third-party websites and are not responsible for their privacy statements. Therefore, we recommend that you read the privacy policy of each website you visit. For more information on how third-party cookies are used, please refer to our Cookie Policy.
HOW WE COLLECT YOUR PERSONAL DATA
HOW WE COLLECT YOUR PERSONAL DATA
We use different methods to collect data from and about you, including through:
Direct interactions: you can provide us with your personal data by filling out forms or by corresponding with us by mail, phone, e-mail, or otherwise. This includes personal data provided when:
- Requesting our products or services.
- Creating an account on our website.
- Subscribing to our publications.
- Requesting the submission of marketing material.
- Participating in a contest, promotion, or survey.
- Providing us with feedback or contacting us.
Automated technologies or interactions: when you interact with our website, we will automatically collect technical data about your equipment, actions, and navigation patterns. We collect this personal data using cookies and other similar technologies. For more details, please refer to our Cookie Policy.
YOUR PERSONAL DATA
YOUR PERSONAL DATA
Your privacy is taken very seriously, and measures are taken to ensure that your privacy is protected at all times. We also believe that it is important to let you know what information is collected by the Site and why, and what we do with this information.
At Vilmarie, we collect personal information about you. We are the data controller and responsible for the information we may collect.
We collect this information to:
- Provide you with a personalized experience.
- Offer you promotions.
- Ensure that Vilmarie is able to continue to improve its standards and services.
- Notify you of administrative changes, products, or services.
- For marketing purposes.
We collect this information about you when you engage in the following ways:
- Register or subscribe to vilmarie.com and marketing channels.
- Use our services online or in-store and place orders.
- Interact with us online via social media, digital advertising on our or any other website where Vilmarie is represented.
- Ask for information, provide testimony, or feedback and comments on blogs and articles represented by Vilmarie.
- Participate in an event hosted by us or in which we act as a sponsor.
This website is not intended for children, and we do not knowingly collect data relating to children. If you are under the age of 16, you must inform a parent or guardian of our privacy policy and obtain their consent to this privacy policy before using any of our online services, including, but not limited to, registering with Vilmarie, subscribing to our newsletter, or placing an order with us.
BECAUSE WE ARE AUTHORIZED TO PROCESS AND STORE YOUR PERSONAL DATA
BECAUSE WE ARE AUTHORIZED TO PROCESS AND STORE YOUR PERSONAL DATA
We will only use your personal data when the law allows us to. In most cases, we will use your personal data to fulfill a contractual obligation or where we have a legitimate interest. The legal bases for processing your data include:
Consent: if you visit the Site and you are not already our customer, we may ask for your consent to process your data, so that we can send you our special offers and news, or if you visit a store to use one of our services, we may ask for your consent to process your data to provide this service safely. You have the right to withdraw your consent at any time by contacting us at info@vilmarie.com or by using the unsubscribe link in our marketing communications.
Contractual obligations: for example, to allow us to process an order when you purchase our products.
Legal compliance: in some circumstances, we may be required by law to collect and process your data, e.g., pass it on to the police if criminal activity is suspected.
Legitimate interest: we may need to use your data to help us manage and improve our business. For example, to customize the services we provide or to improve our internal processes. We will only use your data in these cases where it does not materially affect your rights, freedoms, or interests.
SHARING YOUR DATA WITH THIRD PARTIES
SHARING YOUR DATA WITH THIRD PARTIES
We share your data with the following third-party categories:
- Service providers that provide IT, financial, logistics, and system administration services.
- Professional consultants, including lawyers, bankers, auditors, and insurers.
- HM Revenue & Customs, regulators, and other similar authorities.
- Marketing agencies and researchers.
We require all third parties to respect the security of your personal data and to treat it in accordance with the law. We do not allow our third-party service providers to use your personal data for their own purposes, and we allow them to process your personal data only for specified purposes and in accordance with our instructions.
We normally do not allow the transfer of your data out of jurisdiction. In the rare case where this is necessary, we will ensure that your data is provided with a level of protection similar to that offered in your jurisdiction and that the transfer complies with all local laws.
We use a third-party service provider to serve advertisements and/or collect data on our behalf on the Internet and sometimes on this site. Some of these service providers may collect information about your visits to our site and your interaction with our products and services to personalize marketing messages on this site and other sites or to activate real-time interactions, customize this site, or improve your profile. For more information on how third-party cookies are used, please refer to our Cookie Policy.
HOW WE KEEP YOUR DATA SAFE
HOW WE KEEP YOUR DATA SAFE
We guarantee that your personal data is protected by appropriate security measures to prevent accidental loss, unauthorized use, alteration, or disclosure. In addition, we only share your personal data with employees or third parties who need to know it for business reasons. These individuals and entities are subject to confidentiality obligations and will only process your data according to our instructions. For more details on how we use cookies to enhance security, please refer to our Cookie Policy.
COOKIES
COOKIES
A cookie is a small file that is sent from our web server to your computer. We use cookies to distinguish you from other users of the website. This allows us to improve your experience while you visit our site. We use the following cookies on our website:
Strictly necessary cookies: these cookies are essential to allow you to move around the website and use its features, such as access to secure areas of the website. Without these cookies, it is not possible to provide the requested services, such as the shopping cart or electronic invoicing.
Analytical or performance cookies: these allow us to recognize and count the number of visitors and to see how visitors move around our website when they use it. This helps us improve the way our website works, for example, ensuring that users easily find what they are looking for.
Functional cookies: these are used to recognize you when you return to our website. This allows us to customize our content for you, greet you by name, and remember your preferences (for example, the choice of language or region).
Targeting cookies: these cookies record your visit to our website, the pages you have visited, and the links you have followed. We will use this information to make our website and the advertising displayed on it more relevant to you. We may also share this information with third parties for this purpose.
For more information on how we use cookies and how you can manage your preferences, please refer to our Cookie Policy.
CHANGES TO OUR PRIVACY POLICY
CHANGES TO OUR PRIVACY POLICY
We reserve the right to change this Privacy Policy at any time. Any substantial changes we may make to our Privacy Policy will be updated in the Privacy and Security section of our site. Please review it from time to time to stay informed and updated. For information on how these changes may affect your use of our services, please refer to our Terms of Service.